We greatly appreciate your interest in our company. The company management places particularly high importance on data protection. The use of our website is possible without indicating personal data. However, should a data subject wish to use special services of our company via our website, processing of personal data may become necessary. If it is necessary to process personal data and no legal basis exists for such processing, we generally request the consent of the data subject. The processing of personal data, e.g. the name, address, e-mail address, or telephone number of a data subject is always carried out in accordance with the General Data Protection Regulation and in compliance with the country-specific data protection regulations applicable to our company. The intention of this data protection declaration is to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, this data protection declaration informs data subjects of their rights. As the controller, we have implemented numerous technical and organisational measures to ensure the most complete protection possible of the personal data processed through this website. Nevertheless, absolute protection cannot be guaranteed, as it is always possible for Internet-based data transmissions to have security vulnerabilities. For this reason, every data subject is free to transmit personal data to us by alternative means, e.g. by telephone.
Personal data are any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”). An identifiable natural person is one who can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
A data subject refers to any identified or identifiable natural person whose personal data are processed by the controller.
Processing refers to any operation or set of operations performed on personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, comparison or linking, restriction, deletion or destruction.
Restriction of processing refers to the marking of stored personal data with the aim of limiting their future processing.
Profiling refers to any automated processing of personal data consisting in using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or change of location.
Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data are not attributed to an identified or identifiable natural person.
The controller or data controller is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.
A processor refers to a natural or legal person, public authority, agency or other body which processes personal data on behalf of controllers.
A recipient refers to a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or this recipient is a third party. However, public authorities that may possibly receive personal data in the scope of a specific investigation under Union or Member State law are not considered to be recipients.
A third party refers to any natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons who are authorised to process the personal data under the direct authority of the controller or the processor.
Consent shall mean any freely given specific and informed indication of the data subject’s wishes in the form of a statement or other unambiguous affirmative act by which the data subject signifies his or her agreement to the processing of personal data relating to him or her.
Zender Holding GmbH
Marco Dei Vecchi
Wersener Landstraße 80
49076 Osnabrück, Germany
Phone: +49 541 – 201 934-0
Fax: +49 541 – 201 934-40
VAT ID: DE301797013
Tax Number: 66/200/24894
External data protection officer:
DSO Datenschutz Osnabrück GmbH
Dipl.-Kfm. Björn Voitel
49080 Osnabrück, Germany
The data subject can prevent the setting of cookies by our website at any time by setting the web browser used accordingly, thereby objecting permanently to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via a web browser or other software programs. This is possible in all standard web browsers. If the data subject deactivates the setting of cookies in the web browser used, not all functions of our website may be fully usable.
The website collects a series of general data and information each time a data subject or an automated system access the website. This general data and information is stored in the log files of the server. The following data may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (“referrer”), (4) the sub-websites which are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information that serve to avert danger in the event of attacks on our information technology systems. When using these general data and information, we do not draw any conclusions about the data subject. Instead, this information is required to (1) properly deliver the contents of our website, (2) optimise the content of our website and our advertising for our website, (3) ensure the permanent operability of our information technology systems and the technology of our website, as well as (4) provide law enforcement authorities with the information necessary for prosecution in the event of a cyberattack. Therefore, the data and information collected anonymously is evaluated both for statistical purposes and with the objective of increasing the data protection and data security of our enterprise, with the ultimate goal of ensuring an optimal level of protection for the personal data we process. The anonymous data in the server log files are stored separately from any personal data provided by a data subject.
The data subject has the option of registering on the website of the controller by providing personal data. The personal data that is transmitted to the controller in this process depends on the input mask used for the registration process. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for its own purposes. The controller may arrange for the data to be transferred to one or more processors, for example a parcel service provider, who also uses the personal data exclusively for an internal use attributable to the controller. By registering on the website of the controller, the IP address assigned by the internet service provider (ISP) of the data subject as well as the date and time of registration are also stored. These data are stored because this is the only way to prevent the misuse of our services and, if necessary, enable us to investigate criminal offences that have been committed. In this respect, the storage of these data is necessary for the protection of the controller. As a matter of principle, these data are not passed on to third parties unless there is a legal obligation to pass it on or the passing on serves the purpose of criminal prosecution. The registration of the data subject through his or her voluntary provision of personal data serves the purpose of enabling the controller to offer the data subject content or services which, due to the nature of the matter, can only be offered to registered users. Registered persons are free to modify the personal data provided during registration at any time or to have them completely deleted from the controller’s database. Upon request, the controller undertakes to provide any data subject at any time with information on what personal data is stored about the data subject. Furthermore, the controller shall correct or delete personal data upon the request or instruction of the data subject, provided that this does not conflict with any statutory retention obligations. All personnel of the controller are available to the data subject as contact persons in this context.
Due to legal requirements, the website contains information that enables quick electronic contact with our enterprise, as well as direct communication with us, which also includes a general address for “electronic mail” (e-mail address). If a data subject contacts the controller by e-mail or by using a contact form, the personal data transmitted by the data subject will be stored automatically. Such personal data transmitted on a voluntary basis by a data subject to the controller will be stored for the purposes of processing or contacting the data subject. These personal data are not passed on to third parties.
The hosting services that we use are intended to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services, and technical maintenance services, which we use for the purpose of operating this online service.
In the process, we or our hosting provider process(es) inventory data, contact data, content data, contract data, usage data, metadata and communication data of customers, interested parties and visitors of this online service on the basis of our legitimate interests in an efficient and secure provision of this online service pursuant to Art. 6(1)(f) GDPR in conjunction with. Art. 28 GDPR (conclusion of an order processing contract).
The controller only processes and stores personal data of the data subject for the period of time necessary to achieve the purpose of storage or where provided for by the European regulators or another legislator in laws or regulations to which the controller is subject.
If the storage purpose ceases to apply or if a storage period prescribed by the European regulators or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.
Entfällt der Speicherungszweck oder läuft eine vom Europäischen Richtlinien- und Verordnungsgeber oder einem anderen zuständigen Gesetzgeber vorgeschriebene Speicherfrist ab, werden die personenbezogenen Daten routinemäßig und entsprechend den gesetzlichen Vorschriften gesperrt oder gelöscht.
Every data subject has the right granted by the European Directive and Regulation to obtain confirmation from the controller as to whether personal data concerning him or her are being processed. If a data subject wishes to exercise this right of confirmation, he or she may contact any employee of the controller at any time.
Every data subject has the right granted by the European regulators to obtain information about the personal data stored about him or her and a copy of that information from the controller free of charge at any time. Furthermore, the European regulators have granted the data subject access to the following information:
Furthermore, the data subject has the right to access information as to whether personal data have been transferred to a third country or to an international organisation. If this is the case, the data subject shall also have the right to obtain information on the appropriate guarantees made with respect to the transfer.
If a data subject wishes to exercise this right of access, he or she may contact an employee of the controller at any time.
Every data subject has the right granted by the European regulators to request the immediate rectification of inaccurate personal data concerning him or her. Taking the purposes of the processing into account, the data subject also has the right to request the completion of incomplete personal data — including by means of a supplementary declaration.
If a data subject wishes to exercise this right of rectification, he or she may contact any employee of the controller at any time.
Every data subject has the right granted by the European regulators to obtain from the controller the erasure without delay of personal data concerning him or her, provided that one of the following grounds applies and insofar as the processing is not necessary:
If one of the aforementioned reasons applies and a data subject wishes to arrange for the erasure of personal data stored, he or she may contact any employee of the controller at any time. The employee will arrange for the request for erasure to be complied with immediately.
If the personal data have been made public and our company, as the controller, is obliged to erase the personal data pursuant to Art. 17(1) GDPR, we shall implement reasonable measures, including technical measures, taking into account the available technology and the cost of implementation, to inform other data controllers which process the published personal data that the data subject has requested from those other data controllers the erasure of all links to the personal data or copies or replications of the personal data, unless the processing is necessary. The employee will arrange the necessary measures in individual cases.
Every data subject has the right granted by the European regulators to obtain the restriction of processing from the controller if one of the following conditions is met:
If one of the aforementioned conditions is met and a data subject wishes to request the restriction of personal data stored, he or she may contact any employee of the controller at any time. The employee will arrange the restriction of the processing.
Every data subject has the right granted by the European regulators to receive the personal data concerning him or her which have been provided by the data subject to a controller in a structured, commonly used and machine-readable format. Furthermore, the data subject has the right to transmit such data to another controller without hindrance from the controller to whom the personal data have been made available, provided that the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. Furthermore, when exercising the right to data portability pursuant to Art. 20(1) GDPR, the data subject shall have the right to obtain the direct transfer of personal data from one controller to another controller where technically feasible and provided that this does not adversely affect the rights and freedoms of other persons. To assert the right to data portability, the data subject may contact us at any time.
Every data subject has the right granted by the European regulators not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, unless the decision (1) is necessary for entering into, or for the performance of, a contract between the data subject and the controller, or (2) is authorised by Union or Member State law to which the controller is subject and that law lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is made with the data subject’s explicit consent. If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) it is made with the data subject’s explicit consent, we will implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least including the right to obtain the data subject’s involvement on the part of the controller, to express his or her point of view and to contest the decision. If the data subject wishes to exercise the rights concerning automated decisions, he or she may contact any employee of the controller at any time.
Every data subject has the right granted by the European regulators to withdraw his or her consent to the processing of personal data at any time.
If the data subject wishes to exercise the right to withdraw consent, he or she may contact any employee of the controller at any time.
Art. 6(a) GDPR serves as the legal basis for our company for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of another service or consideration, the processing is based on Art. 6(b) GDPR. The same applies to processing operations that are necessary for the implementation of pre-contractual measures, for example in the case of enquiries about our products or services. If our company is subject to a legal obligation which renders the processing of personal data necessary, such as for the fulfilment of tax obligations, the processing is based on Art. 6(c) GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured on our premises and as a result his or her name, age, health insurance details or other vital information needed to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(d) GDPR. Finally, processing operations could be based on Art. 6(f) GDPR. Processing operations which are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden. Such processing operations are permitted to us in particular because they were specifically mentioned by the European legislator. In this regard, it took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47 sentence 2 GDPR).
If the processing of personal data is based on Article 6(f) GDPR, our legitimate interest is to conduct our business for the benefit of the well-being of all our employees and our shareholders.
The criterion for the duration of the storage of personal data is the respective statutory retention period. After the expiry of this period, the corresponding data are routinely deleted, provided that they are no longer required for the fulfilment of a contract or the initiation of a contract.
We wish to inform you that the provision of personal data is, to a certain extent, required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information about the contracting party). Occasionally, in order to conclude a contract, it may be necessary for a data subject to provide us with personal data that we must subsequently process. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with him or her. If this personal data were not provided, the contract with the data subject could not be concluded. Before providing personal data, the data subject must contact one of our employees. Our employee will explain to the data subject on a case-by-case basis whether the provision of the personal data is legally or contractually required or is necessary for the conclusion of a contract, whether there is an obligation to provide the personal data and what the consequences of not providing the personal data would be.
As a responsible company, we do not use automated decision-making or profiling.
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